Monday 18 July 2016

9 Reason for Online Support is Preferable Than Traditional ‘Chartered Accountants’




Internet has created a new economy, which has, by its explosive growth and sheer size, already changed our perception of traditional way of doing business. E-Commerce in general has been steadily and explosively growing since 2004 and shows no sign of waning in the future. Companies like Amazon and Flipkart have successfully created ascendancy in areas where just few years ago traditional companies were kings, hence proving that the era of Internet domination is upon us.


It is foreseeable that this dominance shall not stay confined merely to trading of tangible goods, but shall also have services, including those rendered by professionals like Chartered Accountants, within its spectrum. But why is this shift happening, and more importantly, why should you choose to go digital?


Well, there are 9 good reasons for that.


1. Convenience
When information and services are provided online, you are not required to especially make time to travel all the way to visit the service provider and wait till someone shows up to attend you. Apart from saving time and avoiding crowds, you are also no longer restricted by the traditional 9-6 business hours and week days/ non-holidays. Due to online modes, we now have the opportunity to communicate with service providers, seek and provide information and take services 24x7.

2. Time Saving
Obtaining inputs (data and information required for commencement and completion of work) and delivering output documents physically can make the process time consuming. Where all dealings are effected online, the time involved in completion of process shall be reduced to minimum, therefore giving you quicker results. Moreover, using web-based form technology to collect and exchange information not only speeds up the process, but improves data quality.

3. Physical location becomes irrelevant
You could be in any part of the world and the World Wide Web shall allow us to serve you irrespective of your physical location.

4. Better Customer Support
We all believe that customer satisfaction and retention is one of the key factors of business value chain. Thanks to Internet technology, online service providers deliver customer support more effectively, as their customer support as well as grievance resolution mechanism is entirely based online.

5. Easy and Quick Exchange of Information/ Documents
Since their information databases are maintained digitally, Online support companies need not unnecessarily spend time looking for paper documents. Electronic documents are easier to file and find because they can be indexed using keys like date, document type or other user-defines criteria and also allows us to use features like full-text searching. Therefore, they can readily make information and documents available to you. 

6. Better Pricing
Online provision of services not only cuts costs for clients by eradicating the requirements of physical meetings, but also enables us to render services at lower costs than our contemporaries who are yet to adapt to the digital practices, as streamlining business processes through online systems allows entities to cut costs significantly in many spheres of business. Therefore, lower overheads enable us to provide services at competitive prices.

7. Security

While some may hold it against online business processes, there have been numerous technological advancements in this regard. Various methods of data protection and encryption have now made it possible to exchange information in a manner that is far more secure than exchange of physical documents (which is prone to all types of security breaches itself). The level of security can be decided on the basis of degree of sensitivity of information. Online processes also have far more transparency and can let us identify deviations quickly.


8. Environmental Reasons
Environmentalists have been encouraging us to ‘go paperless’ for a while, and online business processes can help us make it a reality. With global warming and excessive CO2 polluting the environment, the world has begun to see the value in going “green” and reducing our carbon footprint. Going paperless by utilizing electronic document management systems and related technology helps cut down on deforestation and pollution, leaving more trees to do the dirty work of absorbing carbon dioxide, and slowing down global climate change.
9. Expert Opinion
Since Online services process voluminous assignments hence they become able to serve businesses from almost all streams & domains of consulting and have a support of sizable consultant panel from each domain.

CA Hemant Gupta
hemant@neusourceindia.com
Download More

No comments:

Post a Comment